Health Access Programs: Help With Medical Bills

Health Access Programs—Help With Medical Bills

What is the Weeks Health Access Program?

One of the priorities at Weeks Medical Center is to help low-income and senior citizens with needed medical services through the hospital’s financial assistance program, Weeks Health Access. Annually, Weeks provided more than $2 million in financial assistance to hundreds of families and individuals in the North Country. Patients who meet the criteria for participation can receive help with their medical and doctor bills for non-elective services received at Weeks Medical Center facilities.

Who Qualifies for the Program?

Patients must meet the program’s financial criteria and live in the hospital’s service area. Qualification can extend to patients who receive emergency treatment for a life-threatening illness or disease. In addition, we participate in the New Hampshire Health Access Program.

What is Weeks Service Area?

For the purposes of this program, Weeks service area includes Lancaster, Whitefield, Dalton, Randolph, Jefferson, Groveton, Stark, Stratford, Twin Mountain, Bretton Woods, Bethlehem, and Carroll. Vermont towns in the service area are Gilman, Lunenburg, Granby, Guildhall, Maidstone, Brunswick, and Bloomfield.

How do I apply?

We require that you complete a financial application and include documentation of income and assets. A tax return will also be required.

Can I get financial assistance for my medications?

Weeks Medical Center offers a Pharmaceutical Assistance Program, through the pharmaceutical companies, which may provide needed medications for the uninsured at greatly reduced prices. Please note: You must be approved for Weeks Health Access to take advantage of this program. Weeks applies to pharmaceutical companies on your behalf for help with medications. Each company has its own criteria, so approval for participation in the program does not guarantee approval by the pharmaceutical companies.

Is there a cost to the patient?

There may be a co-pay for medical care or handling charge for the Pharmaceutical Assistance Program. The amount is based on a patient’s income and assets. Patients in the program are expected to present the co-pay at the time they receive service.

Who should I contact if I need medical financial assistance?

Please contact our Patient Financial Counselor at 603-788-5354. For the Pharmacy Assistance Program, you may call our Patient Advocate at 603-788-5093. For a copy of the application and required documentation listings, please visit our website at You may also pick the forms up at any of our admitting and front desk locations, including our business office, located downstairs in our Whitefield Physician Office. Our business office hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.

By Celeste Pitts

Celeste Pitts is the chief financial officer of Weeks Medical Center.