Welcome to Weeks Medical Center!

Thank you for choosing Weeks Medical Center as your healthcare provider. We strive to accommodate the needs of our patients and provide the best care possible. We want your first appointment—and all those that follow—to be a positive experience. Quality care and ease of access to our healthcare providers are our goals. To meet these goals we provide the following services:

• We offer acute appointments at several sites.  Call (603) 788-5095 to schedule.
• Our nursing staff is available to speak to patients Monday through Friday 8 am to 4:30 pm. Call (603) 788-2521 and follow the prompts for assistance.
• If a medical need arises after office hours or during the weekend you can reach the on-call provider by calling (603) 788-4911. The on-call provider will try to assist you over the phone. If necessary, the provider may suggest going to the nearest Emergency Department or Urgent Care Center.

Forms Required Before Your First Visit

We ask that you print, complete, and sign the appropriate Data Base form (Adult vs. Pediatric) as well as the Release of Information form (links are available below) and return them to one of our office locations or mail to:

Medical Records
Weeks Medical Center
173 Middle Street
Lancaster, NH 03584

Once we have received the completed forms and copies of your medical record from your current provider, we will contact you to schedule an appointment.

• Adult Patient Data Base Form
• Pediatric Patient Date Base Form 
• Adult Authorization for Disclosure of Protected Health Information Form
• Pediatric Authorization for Disclosure of Protected Health Information Form
• Designation of Personal Representative

Your Appointment

Your assistance is greatly appreciated.

• Please be on time for your appointment. If you are late, you may be asked to reschedule.
• Please bring your current insurance card to your appointment.
• Please bring your required co-payment to your appointment.
• Please don’t be a “No-Show.”  If you cannot keep your scheduled appointment, please call (603) 788-5095 to reschedule at least 24-hours in advance.

We value your time and are committed to being on time to the best of our ability.

• If you are kept waiting for 20 minutes or more at your appointment, please check with front desk staff for an update regarding the delay.
• If we are late and you prefer to be rescheduled, don’t hesitate to request a rescheduled appointment.

We kindly ask for your understanding as we have unexpected situations that occur where there is a need to work in patients who are acutely ill and must be seen or we are called away for an emergency.

Please inform us of any changes, such as

• Address
• Telephone
• Name
• Healthcare insurance plan(s)
• Email address

If you have any questions prior to your appointment, please do not hesitate to contact us at (603) 788-5095.

Payment Policies Options to Explore Through Insurance Exchange

Please be aware that we now require any patient who wishes to use our medical facilities to help pay for the cost of this care. This can be accomplished through insurance from your employer, coverage through the insurance exchange at HealthCare.gov, or through Medicare and/or Medicaid coverage. We strongly encourage uninsured patients explore  options through the insurance exchange. There are tax subsidies and reduced premiums and deductibles depending on your income levels.

If you need help in paying your medical bills, our financial assistance program (Weeks Health Access) is available. Other resources, however, must be exhausted first.  We have always required Medicaid eligibility be ruled out; adding the requirement to purchase insurance is new.

If you need help with this process, we have staff members trained to assist you.  Set up an appointment by calling (603) 788-5354.

Welcome Packet

WMC has prepared a Welcome Packet to answer questions about our services and the care you will receive at our hospitals and physicians offices. The packet includes information about our primary and specialty care services as well as general information about the hospital. A print version of this packet will be presented to you at your first appointment or upon request.

Patient Resources & Contacts

WMC is happy to refer you to community resources and services that you may require. Please contact us at (603) 788-4911 for more information. Please check Patient Resources for a quick reference guide to some community services.