The Patient Access team at Weeks handles the scheduling, preregistration, registration, check in, prior authorization, referrals, and switchboard functions that enable patients to access the care they need.
Our patient access team consists of 40 people. Their combined number of years of service is 240 years. In the last year, the team processed 93,345 registrations. In addition, five members of the Patient Access team became certified by the National Association of Healthcare Access Management (NAHAM). They are Sara Cotter, a certified healthcare access manager, and Amanda Brown, Morenda Chauvette, Vanessa Eich, and Tracie Lambert, all certified healthcare access associates. In 2018, the registration accuracy rate at Weeks was 99.87 percent.
Thank you to all our Patient Access team members for your efforts in providing quality care to our patients.